Job Summary:

As Project Support & Business Analytics Lead (PSBAL), the role is instrumental in the timely and precise reporting of project information, facilitating informed decision-making among management and project teams. This critical role involves extensive coordination with the Estimation and Design departments, Projects Office, and other support functions such as Finance and Administration. While it plays a key role in evaluating, recommending, and driving the implementation of analytical and collaborative digital tools, the selection and approval of such tools must always be carried out in close collaboration with the IT Department. The role therefore requires strong IT literacy, particularly in tools such as Excel, Access, and other data‑driven platforms, but does not replace nor override the responsibilities of the IT function.

Key Responsibilities:

Project Reporting:

• Collaborate closely with the Chief Operations Officer to develop and refine processes for initiating, producing, and disseminating project reports and payment claims.
• Provide monthly updates on budgets versus actuals for labour and equipment, variations, project margins, and actual progress versus planned schedules.
• Maintain a ‘live’ report of project completion percentages, coordinating closely with the finance department to ensure accuracy.

Claims and Project Cash Flows:

• Prepare payment applications for all main projects in coordination with the Quantity Surveyor and Projects department.
• Facilitate the approval process of these applications with clients and client engineers through to invoicing.
• Compile cash flow reports for all projects in close collaboration with the Finance department.

Project Governance & Risk Management:

• Work with management to review and update project processes for effective governance.
• Participate in the design and implementation of an effective inter-department communication strategy.
• Collaborate with Project Managers to prepare and maintain a project risk register.

Project Initiation Documentation:

• Oversee the preparation of project initiation documents detailing all financial and commercial information for board approval prior to client contract signatures.
• Coordinate with the estimation team on the preparation of project bid review documents.
• Following management approval and client contract signatures, prepare standard project tracking documents for labour and materials.

Document Control:

• Ensure all project documents, contracts, and drawings are readily available and maintained according to management protocols.

Digital Transformation Leadership:

• Collaborate with group support functions and the Chief Operations Officer to devise and implement a strategy for selected digital tools.
• Manage project responsibilities for the rollout of new digital collaborative tools.
• Coordinate training and support for internal personnel to ensure efficient tool use.
• Serve as the operational champion, ensuring business needs are translated effectively into technological solutions and adopted successfully across project teams.

Reporting Relationships:

• Directly oversee the Document Controller and Quantity Surveyor, with potential adjustments based on project demands and strategic needs of the organisation.

The responsibilities listed in this job description are not exhaustive and may be subject to change based on operational needs and evolving organisational requirements.