The Technical Sales Representative reports to the COO, having key relationships with suppliers, customers, inter-group staff, and various key stakeholders.
Key Relationships
- Suppliers
- Prospective customers
- Clients
- Staff across various business streams
- Stores and logistics
Purpose of Job
- Overall responsibility of the technical and strategic retail division – Industry Retail Solutions
- Manage and coordinate all department functions and maintain a high company profile and image at all times
- To coordinate and ensure that sales activities are concluded as per agreed contracts and according to company procedures
- To ensure that departmental staff are actively involved, informed, and trained with the latest information and technical product developments
- Develop new product lines and supplier relationships
- To support and ensure that product lines are marketed and distributed effectively
- Other duties that may arise from time to time
Main Duties and Responsibilities
- Good understanding of company products and associated equipment
- Request quotations from suppliers’ and relevant shipping costs
- Preparation and submission of quotations / tenders / orders
- Issue invoices upon delivery
- Prepare and submit all the relevant technical information to accompany quotes / offers
- Follow up client requests and resolve any arising issues
- Keep clients informed of new / updated products
- Drawing up annual budgets, forecasts, and contributing to the overall business plan
- Reporting to management – monthly reports on quotations submitted and sales effected
- Liaise with the company’s different divisions regarding any requirements to source / order products
- Keeping a good rapport with the various companies and supplier represented
- To develop and provide KPIs, statistics, and any objectives that help with monitoring the business unit’s performance
- To ensure that company activities are marketable and profitable
- Follow-up on client complaints and issues that may arise from time to timeRequirements
- Ideally with an HNC in mechanical engineering or a technical background
- Have a minimum of 2 years’ experience in sales and marketing
- Strong communication skills / knowledge of sales activities
- Presentable and with an eye to detail
- Ambitious to grow technically and commercially into a managerial role